Reference

How l8988 Handles Your Personal Information

Your account data stays with us for one reason — to keep your l8988 experience running smoothly, from bKash deposits to wallet withdrawals. This policy sets out exactly what we collect, why we hold it, and what rights you have over it.

Data collected only for account operationbKash, Nagad, Rocket payment records protectedYour right to access or remove your dataContact us anytime to update your details

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PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to access the data we hold on your account, request a correction, or ask us to delete specific records, our support team handles privacy requests directly. Reach out through any of the channels below and identify your account by the mobile number linked to your bKash, Nagad, or Rocket wallet so we can locate your records quickly.

Team online

Live Chat

Start a live chat session from the account dashboard. Quote your registered number and state your privacy request clearly so the team can action it without delay.

Email Support

Send your data request or privacy concern to our support email address. Include your registered mobile number and the nature of the request for a faster response.

Account Help Centre

The Help Centre inside your account settings lists privacy-related request forms. Submit directly there and track the status of your request without leaving the platform.

What We Collect and Why We Hold It

l8988 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with us, we collect the details you provide at registration — your name, contact number, email address, and the payment method you link to your wallet, whether that is bKash, Nagad, or Rocket. We also record transaction references each time a

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deposit or withdrawal moves through your account, so that disputes can be resolved accurately and payment records stay traceable. Beyond registration data, we collect device identifiers and session logs when you access the platform from your mobile browser or app. These logs help us detect unusual
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login attempts and keep your account secure. We do not sell your personal data to third parties. Data shared with payment processors — including the mobile wallet providers you connect — is limited strictly to what is needed to complete the transaction. Cookies on our site
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track session state and your in-page preferences; they do not store payment credentials. You can clear cookies at the browser level at any time without affecting your account wallet or balance. Retention periods vary by data type: account registration details are held for as long as
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your account remains active, while transaction logs may be kept for a longer period to satisfy financial record obligations under applicable law. Eligibility to hold an account and the extent of data rights available to you depend on your local law and the regions we currently
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support.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE PROTECT DATA

Data Handling, Cookies and Account Security

We apply security measures at each layer of your account — from the moment you log in with your OTP to the point your Nagad or Rocket withdrawal is confirmed. Every data-handling practice described here reflects how we actually operate, not a general policy template.

Encrypted Account Access

Login sessions use OTP verification tied to your registered mobile number. Session tokens expire automatically after inactivity, so an unattended device cannot stay logged in indefinitely.

Payment Data Separation

Your bKash, Nagad and Rocket account details are passed directly to the payment processor and are not stored on our servers in full. We retain only the transaction reference and timestamp.

Cookie Controls

We use session cookies to maintain your lobby state and preference settings. No cookies carry payment credentials. You can remove them via your mobile browser settings without losing your account balance.

Data Retention and Deletion

Active account data is held while your account remains open. Once you request closure, personal data not required for financial record obligations is deleted within the period stated in our retention schedule.

Common Questions About Your Data on l8988

Here are the questions we receive most often about how your personal data is handled, who can access it, and what steps you can take to manage or remove it from our system.

We collect your name, mobile number, email address, and the payment method you link — bKash, Nagad or Rocket. Device identifiers are also logged when you first access the platform.

Yes. Submit a data access request through live chat or the Help Centre inside your account settings. Quote your registered mobile number so we can retrieve your records accurately.

Contact support via live chat or email with a deletion request. We will remove personal data not subject to financial record obligations once your account is confirmed closed.

Only the minimum information needed to process a transaction is passed to the payment processor. We do not share your full profile or browsing history with mobile wallet providers.

Transaction logs are retained for the period required under applicable financial record obligations. The exact duration depends on local law and the eligible regions we support.

Personal registration details are deleted after account closure, subject to any retention obligations. Transaction references required for financial records are held for the legally required period only.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoCrash WinBurst Accountl8988 Login

How l8988 Handles Your Personal Information

Reach Us About Your Privacy Rights

Live Chat

Email Support

Account Help Centre

Data Handling, Cookies and Account Security

Encrypted Account Access

Payment Data Separation

Cookie Controls

Data Retention and Deletion

Common Questions About Your Data on l8988

01 What personal data does l8988 collect when I register?

02 Can I see the data l8988 holds on my account?

03 How do I ask l8988 to delete my personal data?

04 Does l8988 share my data with bKash, Nagad or Rocket?

05 How long does l8988 keep my transaction records?

06 What happens to my data if I close my l8988 account?

Privacy Policy

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